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Parcel tracking · managed returns

We'll get your trackers back

A parcel tracker does its job and then sits in a warehouse three thousand miles away with a flat battery. Managed returns is us handling that leg: our box, our prepaid label, our warehouse, our charger, and the tracker back on your shelf ready for the next shipment.

How it works

target
3–5 business
days

Four steps, none of them yours

1 · We send the kit

  • A return box and a prepaid shipping label
  • Sent to whoever receives your shipment

2 · They ship it back

  • Tracker goes in the box, box goes in the post
  • Nothing for your recipient to pay or arrange

3 · We recharge it

  • Arrives at our warehouse and goes on charge
  • Checked before it goes back out

4 · Back to your office

  • Shipped to you, charged and ready to reuse
  • Target 3–5 business days from arrival with us

About the 3–5 business days

That is the turnaround we work to, measured from the tracker arriving at our warehouse — not from the day your recipient posts it, because the courier leg isn't ours to promise. It's a target we'll tell you honestly when we're missing, not a contractual service level. The only contractual uptime commitment we sell is on Enterprise plans.

Prefer to handle it yourself? That's the standard Parcel tracking plan — priced per agreement: tell us about your shipping and we'll quote the tracker, the cadence and the return leg together. Managed returns doesn't change the tracker; it changes who does the shipping and charging.

Get a quote

quoted per
agreement

Tell us about your shipping

Managed returns is priced against how many trackers you run and how often they move, so there's no self-serve price to publish. Give us the shape of it and we'll come back with a number.

This reaches sales directly

Fill it in and it goes straight to sales@opticsfleet.com — we reply to the address you enter, usually within one business day. We only use it to answer you about managed returns, and this site stores nothing about you. Prefer to write it yourself? The contact page reaches the same people.

We'll only use this to answer you about managed returns. See the privacy policy.

Or just email us

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